This refund and cancellation policy outlines how you can cancel an order or seek a refund for services purchased through Tuesday Trim (operated by Bigmeet Infotech Private Limited).
Cancellations are accepted only if requested within 24 hours of placing the order, and only if the editing work has not yet begun. Once our editors start working on your content, the order becomes non-refundable.
If there is a technical issue or the delivered output does not meet basic quality standards for the selected package, you may contact us with a detailed explanation. After review, we may approve a partial or full refund on a case-by-case basis.
Approved refunds will be credited within 5–7 business days to the original payment method.
For any cancellation or refund-related queries, please contact our support team:
Bigmeet Infotech Private Limited
Saroj Sharma W/O Bihari Lal, Plot No-12, Ward No-2,
Near Laxmi Talkies, Chirawa, Jhunjhunu,
Rajasthan – 333026
This policy is effective from 1st April 2025.
By placing an order on our platform, you agree to this refund and cancellation policy.